Effective Date: 31/10/2024
At Midas Touch Finserve LLP, we value the privacy of our client’s and are committed to protecting the personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services as a distributor for financial products.
1. Information Collection
We may collect the following types of personal data:
- Personal Identification Information: Name, Address, Phone Number, Email Address, Date of Birth, PAN Number, Aadhaar Number, and any other Identification Details.
- Financial Information: Bank account details, Depository Participant Account details, Transaction History, Financial Goals, Risk Preferences, Investment Details.
- Device and Usage Information: Details about the devices and technology you use to access our services, including IP addresses, Browser Information, and Operating System.
2. Use of Information
The information we collect is used for the following purposes:
- Providing Financial Products and Services: To offer financial distribution services, such as investment products, insurance, and retirement planning.
- Personalization: To customize your experience based on your financial needs, goals, and preferences.
- Communication: To send transactional updates, promotional offers (with your consent), and respond to queries.
- Compliance and Risk Management: To comply with legal obligations, anti-money laundering (AML) guidelines, and fraud prevention measures.
- Analytics and Improvement: To enhance our services and ensure security.
3. Data Sharing and Disclosure
We may share your information with:
- Regulatory Authorities: In compliance with legal requirements, such as the Reserve Bank of India (RBI), Securities and Exchange Board of India (SEBI), Asset Management Companies, Know Your Customer Registration Agencies, and Tax Authorities.
- Third-Party Service Providers: To enable the provision of our services, including IT support, customer service, payment processing, and marketing (only when you adhere to our privacy practices).
- Partners: With your explicit consent, we may share information with financial product providers, insurers, and other relevant partners.
- Legal Obligations: In cases of legal disputes, investigations, or in compliance with government orders or court proceedings.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data, including encryption, access control, firewalls, and secure servers. However, no system is entirely foolproof, and we cannot guarantee 100% security.
5. Retention of Data
We retain your data only for as long as necessary to full fill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Upon expiration of this period, we will securely delete or anonymize your information.
6. Client’s Rights
You have the right to:
Access: Request a copy of their personal data held by us.
Correction: Request that we update or correct any inaccurate data.
Deletion: Request the deletion of your personal data (subject to legal and contractual obligations).
Opt-Out: You may opt-out of marketing communications at any time by following the instructions in the communication.
To exercise your rights, we have provided our contact number below.
7. Consent
By accessing or using our services, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy.
8. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy as required by law or for operational purposes. Any updates will be posted on our website, and the effective date will be revised accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
Email: [email protected]
Phone: 8692858555
Address: C/509 Jaswanti allied business centre Ramchandra lane extension Malad – (west) Mumbai -400064